a free monthly briefing on the knowledge agenda
|No. 55||November 2001|
Welcome to this edition of I3 UPDATE / ENTOVATION International News. With many organizations currently downsizing, are they losing knowledge that will cost them more dearly in the upturn? I discuss the role of exit interviews in our main feature. Debra reports on Singapore, based on a recent visit. We will both be at KM2001 in The Hague later this week, and report on it in December's edition. We hope to meet some of you there.
And don't forget, you can view the archives at http://www.skyrme.com/updates/archive.htm.
When a star performer walks out the door to move somewhere else there are long-term cost and performance impacts. In this article we look at the challenge of capturing knowledge from leavers.
In November 2001 delegations from 18 nations representing one-third of the world population -- throughout the Middle East and the Pacific -- participated in several days of thoughtful dialogue and exploration in Singapore of how these nations can create a sustainable future in the International Productivity Conference (IPO). Debra M. Amidon sent skyrme.com this report.
SPECIAL FEATURE No. 2
Following the recent terrorist attacks, Debra M. Amidon reflects and offers five Principles for leaders of the new, post-September 11th world.
A READER REPLIES
A round-up of of recent developments.
THOUGHT FOR THE MONTH
"Imagination is more important than knowledge"(Albert Einstein)