David Skyrme presents regularly at conferences, meetings and at customer events. This page summarizes the contents of some representative presentations on knowledge management, Internet commerce and marketing, Virtual Organizations and Teleworking and other topics. They are indicative of what we can customize for keynote speeches for different audiences or what can be expanded into half or full-day workshops. See our News & Calendar page for information about forthcoming open events. Selected presentations have associated papers or are available for viewing. What different attendees have said about David Skyrme's presentations:

"Simple and powerful."
"Entertaining."
"Good overview of thought-provoking ideas. Enthusiastic."
"Very helpful crystal ball gazing."
"Interesting and creative."

Knowledge Management Presentations

Knowledge Management in Practice
An introductory presentation on knowledge management, summarizing current developments and giving practical examples.

• Fad or Fundamental? - why knowledge, why now?
• The Momentum of Knowledge Management - origins and pathways
• Some Fundamentals - key concepts
• The Knowledge Agenda
• Knowledge Management Applications
• Illustrative Cases
• Hard and Soft Infrastructures
• Lessons of Success (and failure)

First delivered to private client 1996 and continually revised and customized to various audiences, including senior executives, marketing managers, finance managers, and R∓D managers e.g. as Knowledge Management: Beneath the Fad to Technology Strategy Forum, London (Dec 1998). Browse abridged version. Regular presentations on Aslib's Knowledge Management course in London. See calendar.

K-commerce: Commercializing Knowledge - The Opportunities and Hazards
This presentation reviews the evolution of knowledge markets and the fundamental changes they are creating in all types of business. These markets present new channels to market for knowledge-based products and opportunities for exploiting organizational knowledge. Appropriate strategies and implementation guidelines are drawn from the lessons of the pioneers.

• Knowledge Trends - mega-, macro- and micro-
• The Economic Landscape - virtual, valuable and volatile
• Market Maps - multi-layered and muddled
• Developing Communities - productizing and packaging knowledge
• Market Navigation - the four Ps become seven
• Who's Who on the Trail - pathfinders, enablers and rule-makers

First delivered as a version for policy makers at The Knowledge Economy and China conference, Beijing, Nov 1999 - full paper available (MS Word format). There is a synopsis and presentation slides of the version used at Knowledge Summit '99

From Information Management to Knowledge Management
An overview of knowledge management for information professionals.

• The Knowledge Agenda - origins and momentum
• Knowledge Management - current state
• The Internet (R)evolution - adding the knowledge dimension
• The ICT Contribution - leveraging knowledge and knowledge workers
• Strategies for Success
• Implications for Knowledge Professionals

First delivered at Online '97. Full article from conference proceedings. Version presented at the Institute of Information Scientists Member's Day, London (17th Sept 1998). The knowledge management session was described as "informative and well-structured, extremely popular with the audience" - synopsis and presentation slides available. Also presented as part of an Aslib one day workshop: 'Knowledge Management'.

Knowledge Futures: Methods, Markets and Management
Trends in the intangible economy and the future of knowledge management. Monitoring developments and managing the implications.

• The Momentum Continues - then and now
• Where From, Where To?
• New Knowledge Markets
• Ten Trends (updated from I³ UPDATE article)
• Scenarios for the Future
• Outstanding Questions
• Implications

First delivered at 'Knowledge Summit 98', Business Intelligence, London (Nov 1998) - presentation slides and related article.

From Measurement Myopia to Knowledge Leadership
This presentation is based on the results of an investigation into the measurement systems used by knowledge-based companies, that were first published in the report: Measuring the Value of Knowledge. It shows the measurement issue in its wider context and concludes that whatever or however you measure, that knowledge leadership is more important in sustaining success.

• Knowledge management - two thrusts and seven levers
• The Pressure to Measure
• Innovations in Measurement
• Intellectual Capital Measurement Systems
• Meaningful Measures and Illuminating Indicators
• Examples of Best Practice
• Where Measures Go Wrong
• Beyond Measures - Knowledge Leadership

First delivered as avoiding the Measurement Trap at 'Facilitating Corporate Innovation via Knowledge Management', ICM, New York (April 1998); also at 'Performance Measurement in Knowledge Management', Access Conferences, London (June 1999). Synopsis and presentation slides.

Leveraging Knowledge and Learning through IT

The contribution of information and communications technologies to leveraging knowledge.

• The accelerating knowledge agenda
• The evolution of IT and its changing role
• Enhancing knowledge processes through technology
• Case studies
• Intelligent solutions
• An infrastructure 4-ladder model
• Frameworks for thinking and action
• Critical success factors for implementation

First delivered: Joint meeting LILO/TeamIT at BT Laboratories, Martlesham (June 1997). See related paper (word file) developed from this presentation.

Information Resources Management (IRM)

• The Business Problem
• Ten Principles for Effective IRM
• The Willard Model
• The Intelligence Cycle
• 10 Ways to Add Value to Your Information
• Information Politics
• Challenges and Opportunities

First delivered: Open Business School Summer School (1994).

The Internet

Half and Full Day Workshops include Internet Marketing and E-Commerce: An Introduction.

Your Business and the Internet

• What is the Internet?
• What can you do on it?
• What can you really do on it? i.e. useful things
• Applications - research, marketing etc.
• Businesses (In)action
• Developing a Strategy
• Personal Effectiveness

Several variants e.g. Management Consultancy and the Internet (Curnow 'Brainstrust', July 1996); also client specific versions.

The Information Society and Local Government

• Futures or now?
• Information society - or networked economy?
• Benefits - business, societal, individual
• Government initiatives (e.g. IT for all, government.direct, G7)
• Local governments - current status and examples
• What to do next?
• Creating partnerships for success

Specially prepared for SOCITM Annual Meeting: Information and Democracy: The Role of IT (March 1997).

Presentations on Virtualization and Telework

The Realities of Virtuality: 25 Principles of Proven Practice
Access to global markets and resources and improvements in information and communications technologies are making virtualization a reality for many individuals, teams and organizations. This presentation examines the principles and practice of virtual organizations, and offers a set of guidelines for effectiveness based on the presenter's experience of working in this mode for over a decade.

• Why Go Virtual?
• Dimensions of Virtuality
• 25 Principles of Proven Practice (based on I³ UPDATE article.
• An Example
• Challenges and Success Factors

Presented on various occasions including 'Organizational Virtualness', VoNet Workshop, Bern (April 1998) and IVCC '99, Charleston, West Virginia (May 1999). Browse presentation.

Knowledge Networking: Succeeding with Collaborative Technologies
This presentation reviews the contribution of information and communications technology to effective knowledge management in virtual team and virtual organization settings. Collaborative technologies, in particular Lotus Notes and intranets offer significant benefits in exploiting organizational knowledge, but organizations must put in place the necessary information management and organization changes to exploit these technologies effectively.

• Changing Nature of Organizations
• The Knowledge Advantage - 2 thrusts; 7 levers
• Collaborative Technologies - Knowledge Flows
• Virtual Collaboration in Practice
• Critical Success Factors - People, Processes and Leadership

First presented at Online Collaboration, Berlin (June 1998). Synopsis.

Telework and Teletrade (Electronic Commerce)

• The business context
• Telework - lessons of success
• Information superhighways
• Teletrade and open electronic networking
• Implications for users and suppliers

Presented in various formats at: IBM PC User Group, UK (1995), Unisys European Users Group Annual Conference, Paris (1996).

Flexible Working (telework) - The Benefits and Practice

• Organizational challenges
• Types of telework - the location independent worker
• Some examples in practice
• Realizing the benefits
• Technology and tools
• Establishing a programme

Many presentations have been given on this theme (1993-7), tailored to audiences and client needs. See, for example, the paper presented in 1993 at the European Distance Working Conference, Cambridge: Distance Working: The Corporate Perspective.

Other Presentations

The Future of Organizations

• Three megatrends
• Dynamic environments - knowledge intensive and globally networked
• New ways of working
• The world of virtual
• Examples of virtual products, services, organizations and offices
• The management challenges

First delivered: Chartered Institute of Marketing, Wessex Branch (September 1995); modified version to MENSA International 50th Anniversary Conference, London (August 1996)

The Organizational Impact of Information Technology

• The evolution of IT
• Impact on business strategy
• The organizational impacts
• Work - more varied, less structured
• Changing organizational structures
• Flexible work practices
• Integration - IT, business, HOF (human ∓ organizational factors)

First delivered 1998, with regular updates. Synopsis.

The Future of IT

• Retrospective - what did we forecast right - and wrong
• The 1990s organizational context
• Technology trends
• Changing roles and impacts
• Challenges for the millennium

First delivered: Strategic Planning Society, London (1995).

Important Notice - While every effort has been made to ensure accuracy, the indication of products or services on this page does not constitute a formal offer of availability. In the interests of continuous improvement, adaption to customer's requirements, and the need to ensure availability of skilled resources, our product and service range is being continually updated. Please contact us with your specific requirements for a formal quotation on price and availability.

For further information please see associated pages on David Skyrme Associates and a profile of the presenter David Skyrme or contact him directly via email (david@skyrme.com), or telephone +44 1635 25 35 45.

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