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Innovation - Strategy - Info Mgmt - Networking - Marketing - Classics - Feedback

Other Resources: Knowledge Management - Internet - Virtual Working

This is a list of selected resources, mostly books, on topics not covered in our other resource pages viz. Innovation, Information Management, The Networked Organization, Marketing, Strategy, General and Classics.

There are separate resource pages on Knowledge Management,Virtual Working (virtual corporations, virtual teaming and telework) and Internet / intranet (Internet marketing, ecommerce etc.).


General

Links

BRINT (Business Research Interests). An excellent resource site for business researchers covering many management topics, including knowledge management, learning organization, IT and innovation.

Management Challenges for the 21st Century, Peter F. Drucker, Butterworth-Heinemann (1999). First he dismisses todays hot issues - leadership, creativity, teamwork etc. and issues a call to action to address the 'profound transition that is occuring. Tomorrow's issues Drucker says are change, organizing and creating value through information, knowledge worker productivity and managing oneself. Not a lot new, but a thought provoking read none the less. You can buy this book at Amazon.com or Amazon.co.uk.

Drucker on Asia, A Dialogue between Peter Drucker and Isao Nakauchi, Butterworth-Heinemann (1997). With so many books to his credit, you would think that Drucker has little new to say. However, if you are planning any business in Asia or are interested in general about the implications of the knowledge society and globalization, then this book is full of interesting insights and dialogue. In fact the authors stimulate each other into new conjectures and explanations. It takes the form of a set of correspondence between the authors during 1994-5. The first part covers some fundamental challenges - of China, of a borderless world, innovation and entrepreneurship, of the knowledge society - while the second part tackles reinvention - of the individual, of business, of society, of government. You can buy this book at Amazon.com or Amazon.co.uk.

Charting the Corporate Mind: from Dilemma to Strategy, Charles Hampden-Turner, Blackwell (1990). Using case studies of real organizations and managers (e.g. Shell, Hanover Insurance, Apple Computer, Hotpoint) Hampden-Turner shows how many important management decisions are not 'either-or' choices or but 'both-and'. There is a strong strand of learning organization themes throughout this book e.g. virtual vs. vicious circles - indeed the fly sheet talks of the need for organizations to race to learn rather than produce and to learn quickly. A seven step process to resolve dilemmas is provided, starting with humour and ending in synergizing. You can buy this book at Amazon.com or Amazon.co.uk.


Innovation

The Management of Innovation and New Technology (MINT). A useful resource centre that also issues an email innovation research newsletter.

Managing Innovation within Networks, Wim G. Biemans, Routeledge, 1992. Based on academic studies of innovation in Holland, this book gives a useful perspective of how innovation really happens e.g. through networks linking academia, developers and users. One chapter is devoted to analyzing these in the medical equipment market. You can buy this book at Amazon.com.

Managing Innovation: Integrating Technological, Market and Organizational Change, Joe Tidd, John Bessant, Keith Pavitt, John Wiley & Sons (1997). A meaty introduction to the processes of innovation. It does a good job of integrating these multiple perspectives as well as a geographical East-West one. Its many research findings are expressed in charts and tables and many useful summaries and cases for managers. You can buy this book at Amazon.com or Amazon.co.uk.

Innovation Explosion: Using Intellect and Software to revolutionalize growth strategies, James B. Quinn, Jordan J. Baruch and Karean Zein, Free Press (1997). A good distillation of ideas on the innovation process. Covers collaboration and networks. The software section (Java) is already looking a little outdated since it misses the ecommerce revolution. More managerial oreinted that Tidd. You can buy this book at Amazon.com or Amazon.co.uk. However, I still prefer James Quinn's earlier book The Intelligent Enterprise.

Techniques of Structured Problem Solving' by Arthur B. VanGundy. Van Nostrand Reinhold (1988). This book covers over 100 creativity techniques in several categories: redefining and analysing problems, generating ideas, evaluating and selecting ideas and implementing ideas. While many techniques are familiar (e.g. brainstroming), Van Gundy goes into detailed approaches and offers an evaluation of each. If you're ever short of ideas, this is the handbook to get your juices flowing. You can buy this book at Amazon.com or Amazon.co.uk.

The Colours of Your Mind, Jerry Rhodes and Sue Thame, Collins (1988). This book helps you to diagnose your thinking styles which are labelled green (creative), red (analytical) and blue (judgemental). Each main stlye has its 'hard' and 'soft' flavours. Although the techniques are now embodied in toolkits and courses from Smartskills, this is the orginal source and still worthy of study and practice.


Strategy

Competing for the Future, Gary Hamel and C. K. Prahaled, Harvard Business School Press (1994). As you might expect from these academic heavyweights, this book contains much original thinking aimed at moving organizations away from reengineering and cost cutting towards industry foresight and corporate revitalization.Each theme such as 'core competencies' or 'learning to forget' provides thought provoking questions and is illustrated with many cases. The book concludes with '20 questions for the future' of which the last is "Are you having fun? The answers to the first 19 questions are irrelevant if you are not enjoying the challenge of competing for the future". You can buy this book at Amazon.com or Amazon.co.uk.

Strategic Pragmatism: The Culture of Singapore's Economic Development Board, Edgar H. Schein, MIT Press (1996). Schein spent several weeks in 1993 and 1994 wandering through the corridors of EDB and talking to its stakeholders. This is an insightful account of how the EDB shaped Singapore's industrial policy and propelled it from an industrial backwater to No 1 in the league of international competitiveness. Schein's social psychological perspective makes this compelling reading for those who do business in Singapore or want insights into the dynamics of a vibrant public agency.You can buy this book at Amazon.com or Amazon.co.uk.


Information (Systems) Management

These books are mostly concerned with Information Systems and the management of the IS function. For managing information as a resource (c.f. knowledge management) see Information (Resources) Management.

Information Management: The Organizational Dimension, ed. Michael Earl, Oxford University Press (hardcover - 1995; paperback - 1997). . Much of it covers the high quality research of MIS issues conducted by the Oxford Institute of Information Management at Templeton College. Topics range from IT planning, organizing the MIS function, outsourcing and evaulating IS investments. It includes a chapter by David Skyrme on The Hybrid Manager. You can buy this book at Amazon.com or Amazon.co.uk.

Information systems outsourcing: myths, metaphors and realities, Mary C. Lacity and Rudi Hirschheim, John Wiley (1993). Using a case study approach this book raises serious questions about how outsourcing should be approached. Even though there are later books, this one remains a highly useful guide to anyone involved in outsorucing deicsions or negotiations. You can buy this book at Amazon.com or Amazon.co.uk.

Multimethodologies - eds. John Mingers and Anthony Gill, John Wiley & Sons (1997). A selection of contributed chapters about different methodogilies for systems development covering both 'engineering' approaches and 'soft systems' methods and whether you should mix and match methods. Contrasting styles of writing and academic in bias make this book difficult for some but insightful nevertheless. David Skyrme has a chapter that addresses the knowledge perspective. You can buy this book at Amazon.com or Amazon.co.uk.

The Corporation of the 1990s: Information, Technology and Organizational Transformation, ed. Michael Scott Morton, Oxford University Press (1991). The definitive book outlining the results of the five year 'Managing in the 1990s' collaborative research programme at MIT - perhaps the first in-depth study of the mainy interactions between information systems and business and organizational strategy. If you wonded what IS-business alignment is really about and how to make it happen, there are some good descriptions. Important insights and good guidance but regrettably still not followed by many IS/IT departments. You can buy this book at Amazon.com or Amazon.co.uk.

Up and Running: Integrating Information Technology and the Organization, Richard E. Walton, Harvard Business School Press (1989). Another book on the same theme as the previous one. This one benefits from being based on one person's experience and research and tells a cohesive story with more 'how-to's and examples than Managing in the 1990s. OK, some of the technologies mentioned e.g. CIM (Computer Integrated Manufacturing) are passe, but I make no excuses for recommending these two ten-year old ground breaking books. They contain many lessons still woefully ignored by systems people today. You can buy (a later edition) of this book at Amazon.com or Amazon.co.uk.

Project Teams: The Human Factor, O Kharbanda and E. Stallworthy, NCC/Blackwell (1990). It still amazes me how many projects (especially IT ones) fail. Project management is not simply about planning resources, milestones and critical paths. It is very much how a project team members collaborate and work effectively together. This book gives practical guidance amply illustrated by sample cases. Out of print but you could try Amazon.com or Om's later book What Made Gertie Gallop?: Lessons from Project Failures (1996) available from Amazon.com Amazon.co.uk.


Networking

Books describing new styles of organizing, including the networked organization. See also related resources on virtual working.

The New Organization:Growing the Culture of Organizational Networking, Colin Hastings, McGraw-Hill (1993). One of the earlier books on this theme and still makes a lot of sense. It balances hard networking and soft networking, people driven and technology driven, and internal vs. external. Interspersed among the well developed concepts are 12 Pathfinder case studies (typically 4-6 pages each) including ABB, Digital, World Health Organization and the Danish biotechnology industry. A good all round introduction.You can buy this book at Amazon.com or Amazon.co.uk.

Communications, technology and the development of people, Bernard Woods, Routledge (1993). This book is really about a new paradigm for third world development (Woods worked in the World bank for many years) based on networking and sharing knowledge. Despite its policy emphasis there are many valuable lessons for managers in multinational corporations e.g. on the role of communications in change management, on creating learning networks and a learning organization, or more significantly how many computer projects fail because of lack of attention to human and social factors (sounds familiar?!). James Scully (former chairman of Apple) praises Wood's "insightful discussion". I concur. You can buy this book at Amazon.com.


Marketing

Business Marketing Management, Michael D. Hutt and Thomas W. Speh, Dryden Press (first published 1985, 6th edition 1998). Too many marekting text books focus onm consumer marketing, and this book (first published in 1985 and now in its third edition) was one of the first, and to my mind still the best on business marketing, highly relevant as B2B (business-to-business) Internet commerce takes off. A good reference for students and practioners alike. You can buy this book at Amazon.com or Amazon.co.uk.

Principles of Marketing, Philip Kotler and Gary Armstrong, Prentice Hall (1998). Perhaps the best single textbook on marketing theory and practice. Over 700 pages, plenty of checklists and profusely illustrated. An essential book for marketers and managers alike. You can buy this book at Amazon.com. There is also a European/International edition (additional authors John Suanders, Veronica Wong) of around 1000 pages at Amazon.co.uk There is also the companion book Marketing Management : Analysis, Planning, Implementation, and Control, Philip Kotler, Prentice Hall (10th edition 1999) at Amazon.com or Amazon.co.uk.


Classics

A Selection of books that have stood the test of time, and still find space on my very limited bookshelf

Images of Organization: Gareth Morgan, Sage (1986). 2nd Edition (1999). Offers insights into different organizational perspectives e.g. Organizations as Machines, Organisms, Brains, Culture, Political Systems, Psychic Prisons etc. Draws on a wealth of earlier research and writing, and discusses the strengths and limitations of each metaphor. You can buy this book at Amazon.com or Amazon.co.uk.

Thriving on Chaos: Handbook for a Management Revolution, Tom Peters, The Free Press (1987). 45 'recipes' divided into five main themes: Customer Responsiveness, Fast Innovation, Empowering People, Leadership and Systems. Much better than his later books, and despite its age and 'hype' there really are some powerful lessons and truisms for mangers. You can buy this book at Amazon.com or Amazon.co.uk.

Business Research

Business Research Projects, A.D.Jankowicz, Chapman & Hall (2nd Edition 1998). Many Masters and Doctorate students undertake significant research projects. Doing such a project in an academically rigorous way, while still delivering business (and student!) benefit is a challenge. There are so few good books on the subject, so if you can take a course, such as that given on the Open University's Business Research MBA project module, do so. If not, this, as one of the books used on this course is the next best thing. An indispesible 'how-to' guide for a successful project. You can buy this book at Amazon.com or Amazon.co.uk. New edition due June 2000 (International Thomson Press) at Amazon.co.uk.


Your Feedback Invited

We are always looking out for resources which give breakthrough ideas and/or practical management guidance and examples. If you know of such sites or resources which would enhance this list please contact David Skyrme Associates. Email: david@skyrme.com with details. Because of the rapid growth in this field, we will not be able to include them all, but we will do our best to review them and include the very best in future updates of our resource pages.

© Copyright 2000. David J. Skyrme. All rights reserved.

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