This section contains miscellaneous frameworks, checklists and other tools that are used in our workshops or consultancy assignments. Some basic tools are offered free. Others are available for a small cost via download from our knowledge shop (K-Shop).

Summaries

The Know-All Assessment

This set of diagnostic questions provides a quick check of where your organization is along ten critical success dimensions for knowledge management. There is a simplified ten question version (free) or a more comprehensive 50 question version at K-Shop.

Knowledge Benefits Tree

Justifying knowledge management is often difficult, because of the indirect cause and effect relationships of KM activities. A benefits tree is one way of helping you map these and make the case. There is an overview of a typical benefits tree (free) and the full tool including, template, checklist and instructions at K-shop.

Knowledge Usage Template

A starting point in many KM initiatives is discovering and recording what you know, in the form of an information audit or knowledge inventory. The Knowledge Usage Template is a simple but effective tool for gathering key information.

Website Project Check List

Based on our own experience of planning and developing websites and Internet strategies, the Website Check List is a high-level check list of activities to include in your project plan. See also the related guides: the 10-point Good Web Guide and the Effective Email Guide.

Additional Tools

We have various tools and checklists that we use extensively in our strategic consulting work. Let us know what particular tools in the fields of knowledge management, Internet strategies and virtual working you would find useul and we will consider inlcuding them in this section.

Reviews of other KM tools and solutions are covered in a more systematic way in our Analysis Service.

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