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David Skyrme Associates offers a variety of presentations and workshops that can be tailored to meet your needs. This page describes an example of a 2-day workshop focussed on providing a good grounding of the knowledge economy and the environment in which knowledge-based enterprises can thrive. It provides a good focal point for policy development by local, national and regional policy makers. It was first delivered in the State of Parana, Brazil.

Why and Who

Knowledge is increasingly important as a source of wealth at all levels of an economy. Most new jobs and wealth creation are fuelled by the international competitiveness of new knowledge-based industries. This workshop investigates the factors behind the evolving knowledge economy and the implications for countries, companies and individuals, whether scientists, professionals or managers. Since this is an embryonic subject, concepts and theory are still largely under development. Particular emphasis is therefore given to practical strategies, drawn from many industries, from which commonly recurring themes and models are developed.


On completing this workshop you will be able to:

  • Understand the distinctive nature of the dynamic global knowledge economy
  • Determine the key components of knowledge value creation
  • Apply a model of intellectual capital
  • Assess which strategic knowledge levers are the most important in their own organizations or projects
  • Identify the opportunities and gaps in their current programme or project
  • Learn and apply some of the most common knowledge management practices
  • Compare and contrast cases in different industries
  • Develop and apply a strategic framework for knowledge development, including application of collaborative technologies, such as the Internet
  • Learn about the role of public policy in knowledge industry development
  • Be aware of pitfalls to avoid.

See also the list of wider benefits you can expect from attending this workshop.


The knowledge economy embraces a wide spectrum of activities and management disciplines. This course provides a broad ranging integrated view that draws together economic, business, technological, organizational and behavioural perspectives along the following development strands:

  • Diagnosis - what is the current situation? what are the business and policy imperatives where knowledge can help?
  • Concepts and Frameworks - examples of frameworks and concepts that other KM practitioners have found useful
  • Strategy - what is our knowledge strategy? how should it be developed?
  • Knowledge - what is our vital knowledge? how can we exploit and protect it?
  • Framework for Action - what is the scope of our knowledge agenda? which processes need to be developed?
  • Tools and Techniques - what can help knowledge users be more effective?
  • Practice and Cases - examples of what different organizations are doing?
  • Policy Perspectives - examples of knowledge economy initiatives e.g. European Union, Singapore.

This workshops allow participants to apply the concepts learnt to their own organizational situation, through a carefully designed set of learning cycles, each consisting of three parts:

  • Concepts - presentation of key theory and frameworks
  • Practice - small group exercises addressing key questions and choices
  • Review and questions - plenary session to draw out and share key learnings, and to address areas that need further clarification.


The Evolving Knowledge Economy
The Knowledge Agenda - Why knowledge? Why now?
Key Drivers - globalization, technology, knowledge
Trends in the Intangible Economy
Knowledge-based industries
The Implications (Exercise)

Knowledge Strategies
Key Concepts and Definitions
Knowledge processes - the knowledge spiral
Two thrusts - sharing and innovation
Seven Levers: knowledge in products, people, processes etc.
Developing a knowledge-based strategy (Exercise)

The Value of Knowledge
The Pressure to Measure
Economic Measures - Competitiveness Indexes
Knowledge inputs, recipes and outputs
Measurement Models compared
Economic measures e.g. Massachusetts Innovation Index
Intellectual Capital - models and measurement systems
Your Intellectual Capital (Exercise)

Adding Value - Knowledge Processes
Two Knowledge Cycles
The Innovation Cycle
Creativity vs. Innovation
The Management Cycle
Knowledge Sharing Mechanisms
Knowledge Communities
Innovation through Knowledge (Exercise)

Creating the Foundations
The 'Hard' Infrastructure - technological infrastructure
Knowledge technologies and tools
The 'Harder' i.e. 'Soft' Infrastructure - HR policies
The Learning Organization
New Skills and Roles - The T-shaped professional
Assessing the Foundations (Exercise)

Policy and Organizational Frameworks
An Organizational Framework
Stakeholders Needs and Aspirations
Knowledge Leadership - vision and direction
Critical Success Factors in Knowledge Programmes
Public Policy - from industrial to innovation
Technopoles - hubs of innovation
Creating a Policy Framework (Exercise)

Putting Policy Into Practice
Technological Infrastructure
Knowledge Society Initiatives
Online Trading and Working
Stimulating Innovation
Multi-level Action - from local community to international
Challenges and Opportunities
Developing an Action Plan (Exercise)

Throughout, case studies and examples of best practice are used to provide practical examples. Over 20 cases are used including The World Bank, Royal Mail, BP Amoco, Anglian Water, Austin (Texas), South Bristol Learning Network, EU Innovation Initiative, Dept of Industry (Denmark) etc.

Further Information

This workshop is customized for each client and is developed from our evolving set of structured modules. It is often a good introduction to our style of strategic knowledge consulting. Although the above agenda is based around a 2-3 interactive workshop, the format is flexible and key elements can also be delivered as:

  • Presentation within a conference or seminar format
  • Half day executive seminar - an overview with more detail on selected parts and discussion on general principles and cases
  • Full day workshop - with opportunities for more interaction and discussion. This is the minimum we recommend for those directly involved in knowledge policy development.

To discuss your specific requirements in further detail please contact our principal consultant David Skyrme. Email: david@skyrme.com. Tel: +44 1635 25 35 45.

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Read what clients have said about our workshops.

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